Contact

Questions about the product or an order? Send us a message and we'll get back to you as soon as we can.

Send us a message

Before you write

When will my order ship?

Orders are processed within 1–3 business days. Delivery times depend on your location and are shown at checkout, and you'll get a tracking link by email as soon as your order ships.

How can I track my order?

Use the tracking link in your shipping confirmation email. If you created an account, you can also see your orders and their status by signing in.

Can I return or exchange my order?

Please see our refund policy for details, or contact us and we'll help.

Frequently asked questions

How does it know when I'm snoring?

A built-in sensor notices snoring automatically, so there's nothing to set up or adjust. Switch Lunelle on before bed and it does the rest.

Will it wake me or my partner?

It answers with a soft, gentle pulse meant to prompt you to shift position without waking you. It makes no sound, so the person next to you won't notice it.

Is it comfortable to wear all night?

Yes. It is lightweight with a soft, adjustable strap, and most people stop noticing it after the first few nights.

How long does the battery last?

A full charge usually covers several nights. Recharge it with the included USB cable; the indicator light shows while it charges and when it is full.

Can it help with sleep apnea?

No. This is a comfort device for everyday snoring, not a medical device, and it is not designed to diagnose or treat sleep apnea or any other condition. If you stop breathing during sleep, wake up gasping or feel very tired during the day, please talk to a doctor.

Do you offer a guarantee?

Yes. Sleep on it for a month. If it isn't right for you, contact us within 30 days of delivery and we'll refund you. See our refund policy for details.

How long does shipping take?

Shipping is free when you buy 2 bands; a single band ships for $4.97. Delivery times depend on where you are and are shown at checkout, and you'll get a tracking link by email once your order ships.